Amazon registers very high shopper numbers for clothing and footwear: some 45.9% of all clothing and footwear shoppers we surveyed said that they had bought apparel on the site in the past 12 months. With regard to respondents’ current expectations, our survey findings suggest that Amazon Fashion’s total shopper numbers will increase modestly in the next 12 months, and that the number shoppers who are not Prime members could increase at a faster pace than the number of shoppers who are Prime members.
On top of 4-star, Amazon has expanded its retail presence beyond its Whole Foods purchase. Amazon opened its first bookstore in 2015 and now boasts over 15 Amazon Books locations throughout the U.S., with plans to open more. Furthermore, the e-commerce power runs four cashierless convenience store-style, Amazon-Go locations along with pop-up stores.
For better or for worse, Amazon has some of the most brutally honest reviewers on the internet. If there's something to be said about an item, they'll say it. That's why it's especially impressive when Amazon products have thousands of reviews and the vast majority of them are positive. What does that mean for you? Gone are the days of picking things off the shelves at department stores and hoping they're good.
While our survey has long shown seasonal fluctuations in Prime membership levels, we have now seen four months of—at best—flatlining membership rates. Moreover, in July last year, Prime Day prompted a month-over-month increase in membership numbers, but this year we saw no such jump. This August, the proportion of consumers we recorded holding a Prime membership was the lowest we had seen in a year.
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Prime Music is a Spotify/Google Play Music competitor that offer a library of millions of songs to Amazon Prime members at no added cost. Amazon Prime members can stream and download music for free. Prime has a collection of over 2 million songs available for download without advertisements. Consumers who need a larger music library can subscribe to Amazon Music Unlimited with over 10 million songs for $7.99 and $9.99 for non-Prime members.
Amazon Vine is also available to non-Amazon brands, but, specifics around how the program works are difficult to determine because Amazon doesn’t make it public. But many analysts say it is fairly expensive to participate, saying it can cost manufacturers as much as $5,000 to obtain reviews for one product, along with the cost of giving the product away. (The money to participate goes to Amazon; the Vine reviewers receive no compensation beyond the free product.)
Amazon product lines include several media (books, DVDs, music CDs, videotapes, and software), apparel, baby products, consumer electronics, beauty products, gourmet food, groceries, health and personal-care items, industrial & scientific supplies, kitchen items, jewelry and watches, lawn and garden items, musical instruments, sporting goods, tools, automotive items and toys & games.